About Cactus
We're building the help center for the agentic era.
Shipping got cheap.Explaining didn't.
A release used to be an event. Someone had the afternoon to write it up. Now three people ship like thirty, and the write-up is still one person, one page, one afternoon at a time.
We've been that team.
- 09:14
The release goes out. Seven commits. One of them moves the export button.
- 09:40
A customer asks support where the export button went.
- 10:05
Support asks engineering. Engineering reads the diff.
- 10:30
The answer lands in a Slack thread. It is a good answer. Nobody will find it again.
- Thursday
The help page still says the button is under Settings. It will say so for months.
What we believe.
01
The code is the truth.
Everything else is a description of it.
02
Show your sources.
An answer that can't say where it came from is a guess.
03
Agents are readers now.
They get the same answer a person would.
04
Small teams first.
If it takes a technical writer to run, we built the wrong thing.
Founders.
Nearly a decade in AI and data science: a data science lab (ukaiyo.com, laccuna.com), then Oaki, now Workleap.
Designs the software a team lives in all day, in Workleap's Innovation Lab. Before that, 7Geese, through its exit.
Join the waitlist.
Questions? in the corner of this page, or write to support@heycactus.ai.