Set team language and conversation translation
Choose the language your team reads and writes in, and decide whether Cactus translates customer messages and replies.
Choose your team language
In Settings › Languages, choose a language under Your team's language. Cactus saves your choice right away, and your team reads and writes in that language.
Translate conversations
Translate conversations is on by default. When it’s on, Cactus translates customer messages into your team’s language and sends your replies in each customer’s language. To change it, go to Settings › Languages and switch Translate conversations on or off. Cactus saves your choice right away.